...about the BookMooch Angel Charity Fund?

YOU may be entitled to a point reimbursement.

If you are currently acting as a BookMooch Angel, please allow us to assist you by providing points to help cover your international book shipping cost. Check out our member page by clicking on our name and/or logo on the upper right corner of this message.

Do drop me a line at bmangelnetwork@gmail.com with any questions or concerns. Hope to receive your reimbursement request(s) soon!

Best,
Michelle
BookMooch Angel Network Volunteer

I tried to contact a member who ordered a book from me. He is in Germany and I tried to notify him that I cannot mail his book because it costs over $16.00 to mail to Germany.

The problem is that his email bounces back and therefore I cannot contact him. What should I do about contacting him?

I did send an email to tech support, but I thought I would ask here too. I haven't gotten a confirmation email from here (and I've sent off books and am about to send a few more). It said that I wasn't able to mooch a book off of someone because I accept that confirmation email, but now that I look on my wishlist the book is gone. It hasn't appeared in my pending transactions and no points have been taken. I was wondering if the transaction went through and if I'll be getting the book or if it fluked? The book was Poison Study if that helps any.

I do not recieve email saying that a book I want is available its usually just pot luck if I look on-line and I have a book that hasnt been taken?

Hey everyone, can you tell me how the wish list works? If a book is available, does it go to the next person in line or whoever responds first?

I just joined BookMooch and in my Member Home it says I have "0 friends". How could I make "friends" on BookMooch if I want to?

I wonder if anyone can help I sent a book out on 23rd Feb this year and the person I sent it to has not acknowledged it. I had noticed she had put herself on Vacation so I didn't worry but I do feel that it is now a very long time to wait. I did remind her 23 days ago , how do I get it off my pending books.

I must be blind; I just dont see any instructions.
Thanks, all -- BookMooch is a great service!
KAC

I got an e-mail saying that a book I sent was "lost" in the mail. I thought that was unlikely as I shipped it with a confirmation number. I looked up the number and it was delivered.

What do I do?

I've not had this problem before so I'm not sure what can be done (whether the member sending the book can give me back my Points or replace the book with another request)??? Can someone help me with this? I was really shocked at the condition of the book sent to me; The book cover was taped all over, the edges of the binding were coming apart, the binding was coming undone, and after page 657 the pages were coming loose because of the broken binding.

greatgrandmarosie
Rosemary Minter

I'm new to this, so bear with me. I've sent 5 books out now but my pending page only lists one as being sent. That particular one was sent just yesterday. One other was sent yessterday and 3 were sent last week. I've clicked on the "sent" button but nothing changes. What do I have to do?

Whenever someone mooches one of my books, I mark it delay and then send an email informing them when I will post the book (normally at the end of the month when I get paid. Some moochers have been cancelling books because of no response. What should I do?

Hi there,

I requested this book: Muppet Babies First Library Series

http://muppet.wikia.com/wiki/Muppet_Babies_First_Library

and instead received this book: Baby Natasha in "Say Cheese!"

http://muppet.wikia.com/wiki/Baby_Natasha_in_%22Say_Cheese!%22

Which is a completely different book!

I sent an email to the sender to let them know and asked if the one I requested just wasn't available and haven't heard back from them.

It looks like the one I requested was a series of books and I would have been happy to just receive one from this series.

Is there anyway that I can get my point back for this transaction? I'm pretty disappointed since this was for my daughter.

Any kind advice would be appreciated, thank you! :o)

In the "Doom & Gloom" comments there were references to the changed point system for international mooches, so I looked at "Points explained" and it says that giving a book internationally gets me 3 points, but receiving one costs me 2 points.

Do I understand this correctly? Where does the extra point come from? Is this to encourage international mooches? (It's a benefit for me, no doubt!)

I would have liked to see this information more prominently though, as "news to international members/ moochers/ Change in points system" or similar, instead of accidentally stumbling over it.

HELP please!! I've always had problems with getting onto my wishlist, it has always been very slow to respond when I click, though all the other pages have been fine. Now I can't access it at all - have even tried going to my homepage and clicking on wishlist there too, but no luck. I can get onto every other page, but my wishlist page will NOT come up, so can't see if there is anything I need to mooch. Any advice would be appreciated, thanks. Rose.

I'm trying to mooch a book that's on my wishlist and is available, but when I click on mooch now I get to a page that has the member's details and asks me where the book must be sent, but there is no facility for me to enter my address, although my address is on the site anyway. I've been a member for a long time. Any idea what I should do?
Errol

I sent a book to the UK as a letter, and it got lost in the post. Whether it was eaten by the sorting machines or "borrowed" by an employee who thought it looked good, we will never know. (I sort of hope it is being read somewhere, by someone.)

My moocher only received the paper it had been wrapped in, and a suggestion to contact the Danish post office. Given that I sent it as a letter and not a package nothing can be done, it cannot be tracked.

However, does anyone know if there is a possibility of marking the book as lost earlier than April? Both me and the moocher agree that this is the best course of action, and he would like his points recredited ASAP, which I think is fair enough.

Any tips?

I posted a book to a member and he emailed me to say that he received the envelope only. He says that he knows I posted the book, however, I don't know if I should mark the book as 'lost' or he should mark it as 'receive'.

I'm loving the site so far, and I've been hearing about 'smooches', which seem like a fantastic feature- but when I look on a member's bio page, there's no option to give them one! Is this feature still in use? And if so, where? Thanks!

I have 2 different transactions where I know the books were delivered because they had delivery confirmation on the packages. I have e-mailed the receivers on several occasions as well as sent Reminders and still nothing. How can I mark the books received? I have an option to mark them lost but they are not lost, they were delivered.