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Messages: Newbie Bookmoocher Thread
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Book received is different from book requested

Hello! I've requested a book (Mankell novel) and the other user marked it as sent but when I received it (some weeks later) what I got is a completely different book (SOS Tata!!!). I've wrote to the sender informing of the mistake but didn't receive a reply in one week (while before she was very quick in replying). I've seen that after my message her account is now marked as "on vacation". I cannot mark the book as received because it's not the book I asked for. How do I behave in this case? Thanks.

CristyMi
7 days ago
2 comments

Recent comments:[write a comment]
(5 days ago)If she responded quickly before, and her account is now marked "vacation", just give her a bit of time? Maybe she simply put the wrong book in your parcel and is now away from home, and everything will clear up on her return. If things don't resolve: I would mark as not received, and offer the other book (the one you didn't want) in your own inventory.
nonameblue
(6 days ago)Don't mark it received, like you said. After six weeks (for a domestic mooch), if she still has not contacted you about the book, I would mark it lost. As for her being on vacation, someone did cancel an order from her last week and it had been more than 7 days since the order. If they picked "the owner did not respond" as the reason, then her account was automatically put on vacation. She will still get emails from bookmooch while on vacation.
Sarah
E-Mail received from first time Moocher -- no way to reply

Don't know if the newbie who sent me an e-mail today will check this forum, but I really would like to contact him/her. They used the "send e-mail" function, not realizing that if they didn't put their e-mail in the message, I wouldn't be able to reply.

This person was asking me questions about one of my listings -- is it large print? and also asking how many large print books I have available.

Just a hint for all of you newbies--we all welcome questions about our offerings, but I find the best way to do it is to actually "Mooch" the book and write your conditions or questions on the form under "comments." BookMooch's messages don't show the name of the requestor -- unless they have actually "Mooched" a book and then it shows on both members' "pending page."

I hope this message is a little clearer than mud!!

Linda W. in Riverside, CA
aka lkwmsreads

Linda Williams
10 days ago
2 comments

Recent comments:[write a comment]
(7 days ago)Thank you, Sarah! I had not tried to hit "reply" thinking that "email@BookMooch" wouldn't work without more information. I am now in contact with the member and learned something in the process! Linda (lkwmsreads)
Linda Williams
(8 days ago)What address did the email come from? Have you tried replying to the email? That used to work, but I think some things have changed with emails lately.
Sarah
book mooched more than two years ago but never sent

Some time during 2012 a book from my list was offered to me, the offer was accepted by me, the point was subtracted from my account, but the book has never been received, nor sent, as best can determine. Please tell me how to get the point restored to my account. Thank you.

Camilla O.
22 days ago
4 comments

Recent comments:[write a comment]
(19 days ago)Thank you to Dragana and Cara for your helpful reply. This bk was not lost but never sent. Will do my best to implement your helpful advice. Thank you again.
Camilla O.
(19 days ago)When you cancel the request from your pending page be sure to select "the owner never responded" as the reason. Not only will you get your point back, but the owner's account will be put on vacation so the book does not appear on other member's wishlists.
Cara
(21 days ago)Additio: if the book was never sent simply cancel the request. The points will be given back.
Dragana
(21 days ago)Hi, on your pending page you will see that on the right side of each book sent to you, you have the link "LOST". Just click on it and the points will be authomatically returned.
Dragana
Filtro per lingua nei libri recenti e consigliati

Salve,
sarebbe possibile aggiungere un filtro sulla lingua nei libri "recenti" e "consigliati"?
Guardo spesso i nuovi libri aggiunti ma mi interessano solo i libri nella mia lingua (italiano), che così sono difficili da trovare.
Grazie
Fabio

Fabio
1 month ago
1 comment

Recent comments:[write a comment]
(1 month ago)Si potrebbe provare a postare qui: Feature requests I libri recenti utilizzato per avere dei filtri, ma è cambiato. Google Translate così scusi grammatica.
Cara
Points for books

Hello all! I am a newly minted member and I have a question! As I want quite a few books but do not have any points and I reside in a country that usually needs 3 points for me to mooch a book, I have requested points for books for sending outside EU or more than one book in the EU. Am i within the right side of the law or have I blundered? I do not want to make a mistake, so please let me know if the arrangement I ask is OK so that I may amend it! Thanks to anyone taking the trouble to answer!

mariella
1 month ago
2 comments

Recent comments:[write a comment]
(1 month ago)thank you very much
mariella
(1 month ago)I am afraid you can't ask for extra points. You get 3 points for sending books outside of your own country. You can't ask for more points than that. You can request that people mooch more than one book to make it more economical to send.
Cara
Mooched books arrived after cancelling request

I mooched 4 books from the same person and after over a week of them not accepting the mooch request so I cancelled the request, today the books showed up. How do I give her credit for the books and get my points deducted.

TSeward
3 months, 18 days ago
10 comments

Recent comments:[write a comment]
(1 month ago)Mel, looking at the member's profile she has done a lot of mooches and I don't think the number of mooches lost is disproportionately high in that context, per number of books mooched it's at a similar level to mine.
kathers
(1 month ago)I have been a member for years and have really enjoyed Bookmooch. That was until I accepted a mooch from someone who asked for several books that I mailed out (expensive new hardbacks), and they did not respond to my e-mails, etc.....total nightmare transaction, and guess what....she did not receive the books at all???? I mailed out to 3 other members that day and they all received theirs. I read her bio, and of course this is not the first books that have been lost after being sent to her. (37) previous books have been lost. some kind of scam, and I got caught up in it. I want to warn everybody NOT to mooch from this person......what can I do???
Mel
(1 month ago)This is in reply to Pat's question under the replies and not the original question. I think you should put 2 for 1 offers in the book condition box because that comes up on the mooch page when someone is requesting one of your books. I personally forget to look at the other books on the person's inventory when I mooch.
Roo
(2 months, 13 days ago)If you put the information in your status message (the box to change it is beneath the box where for your bio when altering your profile)it shows up on that page . I hope that helps.
kathers
(2 months, 14 days ago)at times I do a 2books for 1 pt. how do I indicate this on the "to where do you want this book sent" page(after hitting the "mooch this book" page)??? I have been putting it on my biography page, but few moochers look at that. thanks, pat
PAT
(2 months, 24 days ago)Also, remember that it is summer and she may be away. The books could be waiting for her at home or at the post office.
Cara
(2 months, 24 days ago)Hi Judy! There is a feature on BookMooch where if a member who has mooched a book from you does not respond to say they have received the book even after you have communicated with them, you click on the "remind" button and they will get a "remind" email from BookMooch. 6 weeks later if they do not respond you will see a "force received" button show up on your pending page and you can click on that and that will "force received" the books in question. That will get them off your pending page. I have been told that you should only remind "once" per book, or the next remind will "reset" the 6 weeks all over again, but not sure if that is true. hth
Melanie C.
(2 months, 26 days ago)ok, I sent books out to a person on July 31st, she was given notice that they were at the Post office and then I tracked them so she got them on August 5th, at 11:47 p.m. she has NOT said she has received them, there they sit waiting to be told they were received. I have sent 2 e-mails that she has not acknowledged receiving the e-mails or the books, they are the last 3 books I have sent, I am putting my account on vacation for a while and want to do it before the end of sept. judymo any answers. because I don't have any
Judy Morse
(3 months, 14 days ago)The other option is to contact the sender and ask them to post the books in her inventory again. You mooch them again and then mark them received.
Cara
(3 months, 18 days ago)You can go the charity page and at the bottom there is an option to give credits to any Bookmooch member. http://bookmooch.com/m/charity
Sarah
punti persi e richiesta annullata

ciao a tutti vorrei capire una cosa, ho chiesto un libro ad una ragazza perdendo il mio punto e aggiungendolo a lei. ora ha rifiutato ma io intanto ho perso il punto come funziona in questo caso?

enrica
2 months ago
2 comments

Recent comments:[write a comment]
(1 month ago)grazie per la risposta, dopo ho controllato ed è stato restituito
enrica
(1 month ago)il punto avrebbe dovuto essere restituita a voi quando il mooch è stata respinta. È possibile controllare i punti qui. http://bookmooch.com/m/points/enrica Ho usato google translate quindi mi scuso per la cattiva grammatica.
Cara
Multiple editions

I came to BookMooch from PaperBackSwap and was accustomed to their system, but I think I have finally figured out how the Wishlist works in BookMooch--kind of a lottery system. However, in PaperBackSwap I listed in my Wishlist, for example, both the hardcover and paperback editions of a book if I was willing to accept either one (as you probably know PBS uses a straight first-request first-served procedure, and sometimes there are very different numbers of requests for different versions of a book). I saw something about being advised of related editions if they became available for mooching, so does that mean that if I list the book once, I would be notified if my turn came up for any version of it?

Miriam
2 months, 2 days ago
2 comments

Recent comments:[write a comment]
(2 months, 1 days ago)Thanks for your welcome and your explanation! I have now found the Wishlist settings and selected the notification for related editions. Eventually I will find my way around the BookMooch site.
Miriam
(2 months, 2 days ago)Mostly, yes. That is, if you have related editions selected in your wishlist settings. There are sometimes a few orphan editions that don't show up. Some people add all the related editions to their wishlist if it is a book they really really want, just in case. Welcome to Bookmooch.
Cara
Smooches?

I've seen references to "smooches," and then someone suggested I send one. I've hunted all over the site and all I can find is a statistics for smooches, but no explanation or instructions. I must be missing something. Where should I look? Thanks so much.

Chris
2 months, 21 days ago
1 comment

Recent comments:[write a comment]
(2 months, 21 days ago)the BookMooch wiki has a lot of info! http://wiki.bookmooch.com/index.php/Main_Page there's a link to smooches from this page
Melanie C.
Issues with confirmation email and mooching

I did send an email to tech support, but I thought I would ask here too. I haven't gotten a confirmation email from here (and I've sent off books and am about to send a few more). It said that I wasn't able to mooch a book off of someone because I accept that confirmation email, but now that I look on my wishlist the book is gone. It hasn't appeared in my pending transactions and no points have been taken. I was wondering if the transaction went through and if I'll be getting the book or if it fluked? The book was Poison Study if that helps any.

Mary Weather
1 year ago
1 comment

Recent comments:[write a comment]
(1 year ago)Welcome to Bookmooch Mary. The book is reserved for you. The owner is set for "ask first" so your first request was a request if she would mail it to you. That was the email you should have received saying you had to wait for her to accept the request before you can mooch. Once you receive her acceptance email you can mooch the book here: Maria V. Snyder : Poison Study If you are having trouble getting emails from Bookmooch, it could be your ISP which don't all accept Bookmooch emails. ETA I just sent you a test email and it didn't bounce back so that is a good sign!
Cara
Question about missing book

Hello there,

i have a small question. Back in February I requested a book (The Yiddish police man) from a memeber in Israel (I'm living in Germany). He accepted and some time later, I got the message that the book was on it's way.

In mid-July I still hadn't received the book, so I clicked the "lost" button. I expected to get my 3 points back, but in my "member home" it just says: "I requested this book, sender says they sent it, but I never acknowledged receiving it"

I got another book from Israel some time ago, so maybe I just was unlucky with this one and the book waslost. I mailed the sender and asked him, if the package came back, but never received an answer.

So what can I do now? Is there a possibility too get my points back?

Melvin Smiley
3 months, 18 days ago
2 comments

Recent comments:[write a comment]
(3 months, 14 days ago)It is possible that before you had a chance to mark it lost, the sender "forced" a receive (which is also an option which appears after sufficient time has passed). With the problems with the Bookmooch emails, you may not have gotten a notification that the book had been forced received.
Cara
(3 months, 17 days ago)I would write the tech support people ( http://bookmooch.com/m/email_us ) to ask them.
Sarah
Adding Multiple copies of a Book to Inventory

I added a book to my inventory, and tried to add 2 more copies. It says that the book is in my inventory. Is there a way to add multiple copies of the same title?

Adele
3 months, 18 days ago
1 comment

Recent comments:[write a comment]
(3 months, 17 days ago)Open your inventory page and use the drop down box to go to settings. In there, there is a check box to allow multiple copies.
Sarah
Ask me first

So I've noticed that a few of the books that I've found that I want to mooch have "ask me first." How do I do this, I didn't notice an option for this. The only other option there was mooch the book. Sorry I'm very new here:)

Emma
3 months, 28 days ago
3 comments

Recent comments:[write a comment]
(3 months, 19 days ago)What Cara said is right, just don't forget to really mooch the book (send another request) when your request is accepted.
Sébastien
(3 months, 25 days ago)When you click to mooch this book, on the next page there is a button to click which sends an "ask first" email to the owner of the book.
Cara
(3 months, 27 days ago)There is a helpful page on the wiki that explains some of this: http://wiki.bookmooch.com/index.php/Newbie_Page You can also reach the wiki by clicking the Question Mark button on any page.
Sarah
Most wishlisted and language filter?

Hi,

Is it possible to filter the Most wishlisted list by book language too?

For example listing only Most wishlisted in French?

Regards,
Sylvain.

Sylvain
4 months ago
1 comment

Recent comments:[write a comment]
(3 months, 24 days ago)unfortunately I can't see any way at this point....
Melanie C.
Changing the data (edition) of a book in my inventory

Hello! I wasn't careful enough in adding a book, I thought mine was 3rd edition but it isn't, it's 1st and this makes a big difference in this book. But someone already mooched this (and I wrote her about this problem) and I cannot find a way to change the data. Do I need to reject the request and then change or even delete the book?

Many thanks in advance..

Nina Nygren
3 months, 26 days ago
1 comment

Recent comments:[write a comment]
(3 months, 26 days ago)Wait to see if you get a response from the member rather than just rejecting the request. If you reject the request or they cancel it you can either list the difference in the condition notes or remove it and relist it under the correct edition. I'm guessing you didn't add it by ISBN, I find this to be a much easier way to add books and it nearly always comes up with the correct edition.
kathers
ratio of books mooched

Hi, can someone advise me about the above please. I seem to recall, but can't find details now, that there was a certain rule that if you weren't giving enough books out in relation to those you were getting, you were no longer allowed to mooch more books. For some time now, I have been mooching at a much faster rate than books mooched from me, and wonder what happens when I reach that point, whenever it is. I'm a bit concerned as there is obviously no way I can force other members to mooch from me and am a bit wary of mooching books on my wishlist at all now, in case I reach that point and then cant get books I really want. thanks, Rose.

roseliptrot
4 months, 6 days ago
4 comments

Recent comments:[write a comment]
(4 months, 2 days ago)Hi, thanks for that - however you figured all that out is a mystery, but you obviously know what you are doing, so will take your word for it. Thanks again, happy mochng, Rose.
roseliptrot
(4 months, 4 days ago)I've just had a look at the explanation of your mooch ratio and you'd have to spend 184 more points than you've got, without giving any more books, to go over your mooch ratio. Unless something changes dramatically you're never going to go over your mooch ratio and that's true of most members. The ratio limit is mostly there to stop scammers.
kathers
(4 months, 4 days ago)Hi, thanks for that - am quite thick mathematically so don't entirely undersand the ratios, but thanks for assuring me that I'm ok. to go on mooching for now. I'll carry on then. thanks again, Rose.
roseliptrot
(4 months, 6 days ago)It's if your mooch ratio reaches 2:1. Your mooch ratio is 1.24: 1 so you've got nothing to worry about, mooch away! Also, overall you've sent more books than you've received. Don't forget that as well as costing more points, international mooches affect your ratio more, so if you start to get towards the ratio level that is something you might want to consider (although I know it's usually a simple case of where the book is available).
kathers
Book damaged by Mail.

Received book today. the envelope was ripped open from P.O.
Cover is off book and is pretty messed up. It is obviously the P.O.'s fault. I don't want sender to lose point, but can't send book back out as it is too damaged. What should I do?

Thanks

itsdean1
4 months, 26 days ago
1 comment

Recent comments:[write a comment]
(4 months, 26 days ago)Unless it looks like it wasn't packaged well enough (strong envelope and enough tape) I would just leave a positive feedback with "thanks" as a comment. You could email the sender and let them know what happened, in case they want to do a better job of packaging in the future. As long as you can read the book, it isn't "lost" and you did receive it.
Cara
What to do?

I mooched two books from a member. Today the envelope arrived empty. According to the post office - there two stamps on the envelope - the envelope was unsealed and arrived at my local post office empty. I am of course sad for not having the two books... but aside from that, I am not sure what do I do next. Do I mark as received but indicate that I am unhappy? Maybe the member could have used tape rather than rely on the envelope glue, but ultimately I am not sure it is her fault... Am I going to be out of my points? How to proceed? Thanks.

Mika
5 months, 3 days ago
2 comments

Recent comments:[write a comment]
(5 months, 3 days ago)Thank you Sarah. I'll do that.
Mika
(5 months, 3 days ago)I wouldn't mark them as received, since you only got the envelope. I would mark the books lost (6 weeks after they have been mailed, the button should show up) and note at that time that you got an empty envelope. The sender will not lose points for having two books go lost. If they have a lot books go lost, the admins may look into her account.
Sarah
Books Listed

My questions is that I will be listing books I have shortly and have a concern. If I list a book and trade/send it out to some lese. And after I send it out a member ask for the book before I can remove it from my list is there a penalty ? Or what can I expect ?
Thank you. I excited about this website.
Ziegld1

dziegler
5 months, 18 days ago
1 comment

Recent comments:[write a comment]
(5 months, 18 days ago)Once someone has requested a book from you on Bookmooch, it is automatically removed from your inventory. If you list books on a different site, or otherwise have agreed to send the book to someone else, you should remove the book as quickly as you can from your inventory. Using the excuse that you no longer have the book (for whatever reason) to reject a mooch is usually okay once or maybe twice. If you make a habit of it, you will end up with negative feedback.
Cara
Can't mooch book.

Hi, sorry, have a new, peculiar, problem. Have just mooched a book from member Mariola (usa) and thought I'd check her inventory in case I could mooch another and save her postage. Found one I'd like - the Christmas Sweater, but there is nothing on her inventory page to click on to mooch this,just the inventory itself. Tried clicking on the book title on her page and it came up with only copy from another member not willing to send to my country. Typed the title in and did a bookmooch search - same result. How can I mooch this book from mariola please? Thanks. Rose.

roseliptrot
5 months, 11 days ago
4 comments

Recent comments:[write a comment]
(5 months, 8 days ago)Hi everyone, thanks for that. I added the book to my wishlist and a few hours later Mariola's copy flashed up. I've now been able to mooch this and it's actually on its way already. Thanks a lot, Rose.
roseliptrot
(5 months, 10 days ago)I can now get to it the same way Cara did and by doing a search for the book, so hopefully you can mooch it now.
kathers
(5 months, 10 days ago)That's weird, it shows up when I click on it. Perhaps log out and log in again and try again? From her inventory I could click on the title and her edition shows on the book details page.
Cara
(5 months, 11 days ago)I can't help, except to say that it's not you. I know I've come across this problem before, but I can't remember what, if anything, the solution was. Hopefully another member will have a solution.
kathers
OLDER -