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Messages: Newbie Bookmoocher Thread
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Question about missing book

Hello there,

i have a small question. Back in February I requested a book (The Yiddish police man) from a memeber in Israel (I'm living in Germany). He accepted and some time later, I got the message that the book was on it's way.

In mid-July I still hadn't received the book, so I clicked the "lost" button. I expected to get my 3 points back, but in my "member home" it just says: "I requested this book, sender says they sent it, but I never acknowledged receiving it"

I got another book from Israel some time ago, so maybe I just was unlucky with this one and the book waslost. I mailed the sender and asked him, if the package came back, but never received an answer.

So what can I do now? Is there a possibility too get my points back?

Melvin Smiley
8 months, 21 days ago
4 comments

Recent comments:[write a comment]
(17 minutes ago)Since you didn't mark the book "lost" apparently the sender forced it received, which means you won't be able to get your points back. I would recommend going to the profile page of the sender and clicking the "abuse" button and explain to tech support what happened (that you didn't receive the book, that you tried to email the sender but got no response and the sender marked the book "forced received"). They may be able to help you.
Cara
(8 hours ago)Hallo again. Today I reviewed the aforementioned lost book. On the side of the guy I should have gotten it from it reads behind the book: (received_forced) What does this mean? Still didn't get my points back or an answer to my mails. Best wishes to you all
Melvin Smiley
(8 months, 17 days ago)It is possible that before you had a chance to mark it lost, the sender "forced" a receive (which is also an option which appears after sufficient time has passed). With the problems with the Bookmooch emails, you may not have gotten a notification that the book had been forced received.
Cara
(8 months, 20 days ago)I would write the tech support people ( http://bookmooch.com/m/email_us ) to ask them.
Sarah
Welcome PBS members

Welcome to all the new members who have joined us from PBS recently. This is a good place to post questions. Us oldies will be happy to answer. More info can also be found here: http://wiki.bookmooch.com/index.php/Main_Page

Cara
2 months, 1 days ago
9 comments

Recent comments:[write a comment]
(1 month ago)If you cancel a mooch, it should ask you if you want to put the book back on your wishlist, so you can do it all at once. However, if the sender cancels the mooch, it does NOT put the book back on your wishlist. Either way, be sure to check your WL after cancelling the mooch to ensure it is added.
Sarah
(1 month ago)Have you reported the member? If not, there will be a report abuse button on their member bio page.
kathers
(1 month ago)I've tried for 2 months and 10 days to get a book from someone and the thing is--she has repeatedly replied to me that she will send it, yada yada and it never happens, so I go in to her account to see how long it's been since she's been here, one time it had been 3 days but she still didn't send the book, I looked at her feedback and was amazed to see the negative responses--so I think when a member does this kind of thing they should be blocked from this site! This was a book I wanted for a young family member and it is a disappointment to me not to get it, oh well, live and learn but just remember not all members are honest. It would be better for there to be a time out on the amount of time(like PBS and BFS) that a member has for responding!
bookit4u
(1 month ago)If you are not getting as much interest in your inventory as you would like, try posting a message in this forum Inventory plugs describing some of your books. Welcome to Bookmooch!
Cara
(1 month ago)Leslie, I wouldn't bother emailing them if they don't mooch it, sometimes, for various reasons, people choose not to mooch wishlisted books.
kathers
(1 month ago)I noticed someone has a book on my inventory on their wish list. Should I email them directly if I don't hear from them within a week? I just started shipping books to fellow moochers today after joining yesterday.
Leslie
(1 month ago)Its up to the person who has it on their wish list to mooch. Some of the people on here are not active so they may not mooch it. If you go to their name it will show you when they were last on the site. If it has been a while it will probably not get mooched. I do believe the site does send an email to those who have it on their wish list. Its up to them to mooch the book then. Not quite as automatic as other site.
leola
(1 month ago)Thank you for the welcome. I do have a question and appreciate your taking time to answer it. As I'm posting books, I see that several of them are tagged as being on "several wishlists" -- but I have not received any requests (and it's been several days). With PBS, the system was automated -- any book designated on a Wishlist was immediately put on "hold" and the Request came in within a few hours. This is not a critical comment, it is merely a description of the system/procedure I know about. Can you tell me how does it works here? Did I miss something?
nancy
(2 months, 1 days ago)Thanks Cara! Your Newbie Tips Thread is much appreciated as well:)
Christina
Help with really smelly book?

Does anybody know how to get odors out of books? I received one that smells like it was dropped in perfume, then dunked in another perfume and then wrapped in a dryer sheet. I can't even have it in the house. I know there has got to be something that can be done to at least diminish the odor a bit.

Kat. T
1 month ago
3 comments

Recent comments:[write a comment]
(1 month ago)Apparently this is also yet another use for used tumble dryer sheets - if you use such things. Put a couple of sheets into a plastic bag with the book, close up and leave for a while. The tumble dryer sheets are supposed to absorb unpleasant smells.
jacquie
(1 month ago)Thanks, I'll try that.
Kat. T
(1 month ago)I have put a book like that in a plastic bag with baking soda and left it for a while and it helped.
Cara
Some tips for Newbies

Generally good suggestions to start BookMooching:

**Don't list any more books than you could mail out to start. seriously. Some BMers have listed their books & had almost all books mooched immediately... think $$. Don't get overwhelmed with too many mooches to start.

**Use ISBNs to post your books! The ISBN can be found on the back cover or on the page behind the title page. Using the ISBN assures that you are posting the same edition that people will request. Check the record to make sure that if your book is a paperback, the record says paperback. If your book is older & doesn't have an ISBN, then search to see if there is an existing record for your edition or a very similar edition. Please do not create a new record because more people will see it if you use an already existing record. IMPORTANT: If there is a difference in your edition from the one you use, put it in the condition notes!!!

**Condition notes are very nice. Even if you only put good, very good, or 'the dog nibbled a corner'. Most will choose a book with a condition over one without. You can even offer books that are awful, just put it in the condition notes.. someone may want a book to take to the beach or vacation & not worry about having to bring it back or keep it looking nice!!

**Status Notes: On your profile page is a section called Status. This message is posted with your book every time someone mooches. Let others know if your house has pets or smokers... if you send books immediately or every two weeks or you will be out-of-town for the next five years... anything that you would like to know from others, they want to know from you.

**Wrap your books for rough mailing!! Try to put some type of waterproof & tear-resistant packaging around your books. Tape is good... (don't use scotch, magic or 'office desk' tape) Padding really helps!! recycle your padded envelopes. Pretend that the post office is staffed by elephants & gorillas. (but they're not... really) TAPE IS GOOD!!


**Multiple Mooches If someone mooches two or more books from you, send them in one package!! Yes, it is OK!! They are trying to help you keep your postage costs down per mooch-point!! Plus, they are telling you that you are listing some really great books!! **If there are other books the (current) owner has, but you are out of points, ask them to reserve the book for you & wait on mailing the other books!! That way all the books can be mailed together, making it a very happy day when they arrive!!

**Communicate!!! Keep your moochers informed!! If your books are going to be delayed, let them know... Stuff happens. Thank people!! Smooch if you can, smile when you can't.

**Ask questions. If someone does something that you don't understand or gives you feedback you don't like, ask about it. Knowing that you care enough to ask about a situation will often smooth any ruffled feathers.


**Consider shipping internationally. It is often less expensive per point than mooching within your country... sometimes even cheaper than shipping within your country.

**EMAILS: Some BM emails are caught by Spam filters... Check your Spam Folder & add BookMooch.com as an approved domain. The problem is that the mail comes from the BM servers, but has the BMer as the reply address. Many spam filters don't approve of that.

**The "Abuse" button. This is actually a notification button. If you are having problems with another BMer, you can click this button & explain the problem. There are some volunteers that mediate &/or solve problems that sometimes occur. And if one of those volunteers should contact you, its ok.. they are really here to help you.... and help BookMooch. They don't want you to get into deep problems... they are like lifeguards to help prevent you getting in too deep & drowning in the deep pile of books you might have to send or receive!!
.

Cara
2 months, 1 days ago
5 comments

Recent comments:[write a comment]
(1 month ago)ghanima, welcome! Add some books to your BM wishlist so that you can start receiving books too!
jacquie
(1 month ago)Oh my gosh DUH. Thank you.
Lisa
(1 month ago)Lisa, you can use the drop-down menu in the top-right of the page. BookMooch has tons of drop-down menus. Whenever I see a drop-down menu I click on it to see what is there, I have found a lot that way! But... keep asking questions :) !
Melanie C.
(1 month ago)How do you start a new thread? I have questions to ask but I dont know how to start a new thread. Thank you.
Lisa
(2 months ago)thanks for all the wonderful information. Glad to be here
leola
How long to wait?

I'm new and was wondering how long is typical here for people to take before acknowledging book requests, on way or the other? I can see that they have been on the site, but no answer. I understand a lot of people only ship once or twice a month, is it typical to not acknowledge a request til ready to mail the books? Just trying to learn the ropes here. :) Thanks!

Kat. T
1 month ago
3 comments

Recent comments:[write a comment]
(1 month ago)Thanks! I appreciate the answers.
Kat. T
(1 month ago)I agree that seven days is a reasonable time to wait. Unless it is a hard to find book I really, really want.
Cara
(1 month ago)I acknowledge within a day or two and that is what I usually see from people I mooch from as well. The thing is, if someone doesn't acknowledge the request after 7 days, when you cancel it, you can put them on vacation. This really bothers some people, but most understand. A week without an acceptance can be annoying when the sender doesn't have any mailing deadline.
Sarah
Someone wants to mooch four books, but I only want to send two - now what?

I approved a bunch of book requests, then later found out that four of them were from the same person. I told him that I'm happy to send him any two, but would like the other two books to be available to other moochers.

His response was that the four books will "most likely end up back on BookMooch" - but I still don't want to send more than two books to one moocher.

So what should I do? I'm not sending four books to one person, but if he won't pick which two he wants, then it doesn't leave me with many options.

I want to do what's right by me and what's right by BookMooch. Is there a protocol for this situation?

Markus
2 months, 6 days ago
9 comments

Recent comments:[write a comment]
(2 months, 2 days ago)3 points vs 1 point - this can be changed if the moocher has an address in your country rather than his/her usual address overseas. So if the original mooch is made from an overseas address, three points, but if the moocher changes his/her profile to an address in your country, the mooch only costs one point.
jacquie
(2 months, 3 days ago)leola-- I have no idea how that happened! It seems to have been fixed now, maybe a glitch in the site, if it happens again I would report it. Weird!
Melanie C.
(2 months, 4 days ago)I got mooch for a book and it shows 3 points and it is in the same country as I am. I accepted and am in process of sending, but just wondering why it cost her 3 points.
leola
(2 months, 5 days ago)Well, the BookMooch crowd has spoken, and the verdict is in: I'm in the wrong. I'll send all four books to the one moocher.
Markus
(2 months, 5 days ago)OzMoocher, I want to clarify something so that you don't make a mistake. Each book is worth 1 point. It does not matter what kind of book. It also does not matter who mooches the book...OR multiple books. I have send more than one book out before. I have send two books out before. In fact, I have send 10+ books out together -- both domestically and internationally. When someone mooches your books, they give you ONE POINT FOR EACH BOOK, so if they've mooched 4 books, you're going to get 4 points. That is the system BookMooch works under. You're well within your rights to refuse any mooch. I myself have done so before. BUT: Make sure you have a good enough reason for doing so, because your account can be suspended or even closed for refusing to send perfectly reasonable Mooch Requests. There are very few good reasons for refusing a Mooch Request. You lost the book, you gave it away on another Book Trading Site before you got to remove it from your inventory on BookMooch, you can't locate the book for various reasons, etc... Refusing to send a book because you think someone is Greedy IS NOT a valid reason for refusing a request. I hope this clarifies the situation.
Hercules40 (a.k.a. PapaG)
(2 months, 5 days ago)Hi Robin. I do want to send books out, just not four to one person. I don't think it's being greedy to request books - I think it's greedy to request FOUR books, and to then refuse my offer to choose any two of those four. Whether it's cheaper to send four books together instead of separately is irrelevant to me. It's about benefiting several people instead of one person.
Markus
(2 months, 6 days ago)Really? Why wouldn't you want to send books out? You may find the other two sit here for months. No one here is being greedy by requesting books...that's what we do! Trade books. And it's so much cheaper to send all four to one address. Obviously, you and the moocher share similar taste.
Robin
(2 months, 6 days ago)Aren't I within my rights to refuse to send all four books to someone? After all, there is a "REJECT -" button next to each requested book, so BookMooch does allow the option to refuse. I've got no problem sending two books - I've done it before - but four? IMO that's just being greedy.
Markus
(2 months, 6 days ago)The protocol is ... you've listed them therefore you send them to whoever requests them. They are within their rights to give you negative feedback and report you to admin if you refuse to send for the reason you have stated. I've always preferred to send in multiples, I still get the same points and it works out cheaper on the postage.
donna
A question from a newbie

This may be a silly question, but I can't seem to find the answer on the website.

I tried to list a book and instead of indicated "added", it indicated "dupe". Can anyone explain to me what this means?

DianaMc
2 months, 6 days ago
2 comments

Recent comments:[write a comment]
(2 months, 5 days ago)Thanks Robin. That's what I must have done because the book is indeed in my inventory.
DianaMc
(2 months, 6 days ago)It sounds like you may have hit the 'add' button twice accidentally. Check your Inventory page, and see what shows up there.
Robin
Book Conditions

I am having a hard time finding anything on proper book conditions or what makes a book Moochable. Anyone?

Angie
2 months, 7 days ago
2 comments

Recent comments:[write a comment]
(2 months, 6 days ago)Thanks:)
Angie
(2 months, 6 days ago)The closest thing to that would be this page on the wiki. You can reach the wiki from almost any page by hitting the ? button in the top right of the white section.
Sarah
Responding to mooch requests

Is there not a function on the website where pending mooch requests can be answered?

I ask because I get my email on my phone and my phone doesn't seem to like bookmooch so I can't actually respond to say yes I will send (as I'm set to Ask me first) because none of the requests show up on the website until member home or pending etc.

Any idea?

Neurotica
2 months, 6 days ago
1 comment

Recent comments:[write a comment]
(2 months, 6 days ago)Ask First emails are not viewable on the site, no. We've asked for them to be viewable, but that has not changed. Can you access the emails from a computer or other device? What browser is the link trying to use? You may have luck using a different browser in your phone.
Sarah
reserving book

I thought I read somewhere that you could list a book and then reserve for a friend for a certain length of time. Anybody have info on that?

Roo
2 months, 14 days ago
1 comment

Recent comments:[write a comment]
(2 months, 14 days ago)Just read the info below and went to the site and found the answer to my question. Anything else that is important?
Roo
The BookMooch Wiki is up!

Here is a link to the BookMooch Wiki:

http://wiki.bookmooch.com/index.php/Main_Page

Lots of good info on there, FAQ's, a little out-of-date but pretty valuable.

Also feel free to post here, of course :) .

Melanie C.
2 months, 16 days ago
no comments

[write a comment]
What does "unmoochable" mean?

How come some of the books I want to add to my wishlist don't show up on searches unless i change it to "show unmoochable?" What is an unmoochable book? Does this mean I can never request it?

Elia
2 months, 17 days ago
2 comments

Recent comments:[write a comment]
(2 months, 16 days ago)Elia, "unmoochable" means basically that it is "unavailable" -- it's not on anyone's Inventory right now. IOW the book exists, it's just not able to be mooched right now as it's not on anyone's Inventory. As soon as it is posted to someone's shelf, it will show up as "moochable". Hope this helps!
Melanie C.
(2 months, 16 days ago)Unmoochable means that you can't currently mooch it because no one has it in their inventory.
kathers
marked lost but received

I mooched a book, then, it was marked lost in the mail, then I received the book a few days later. I attempted to email the person thru bookmooch but the email did not go thru. How do I proceed ? I want the person to receive credit for giving a book.

James
2 months, 26 days ago
1 comment

Recent comments:[write a comment]
(2 months, 25 days ago)I am afraid there isn't much you can do. Once a book has been marked lost it can't be changed. The sender has not lost a point in the transaction, but won't get the feedback. You can try looking in the returned email to see if you can find the email address and then emailing directly from your email. Some email providers do not accept Bookmooch emails.
Cara
Most wishlisted and language filter?

Hi,

Is it possible to filter the Most wishlisted list by book language too?

For example listing only Most wishlisted in French?

Regards,
Sylvain.

Sylvain
9 months, 3 days ago
3 comments

Recent comments:[write a comment]
(3 months, 2 days ago)It would certainly be helpful to be able to filter new posts by language, country of availability, and genres. Any chance of that happening?
LyndaInOregon
(3 months, 6 days ago)I can't see a way either.
Hayley
(8 months, 27 days ago)unfortunately I can't see any way at this point....
Melanie C.
Rejected mooch still a mooch?

I mooched a book from a member who notified me that he could not find it. In my account history the mooch is listed as rejected, but it's also listed under "Books Mooched". Did I get my point back when the mooch was rejected? Why is it still listed as a mooch?

Miriam
3 months, 5 days ago
1 comment

Recent comments:[write a comment]
(3 months, 4 days ago)You got your point back (check your points from your bio and you should see the refund on that page). All books you have mooched appear in your history, even if the mooch was unsuccessful for some reason.
Cara
Points

If you mooch a book and never receive it, do you get your points back.
And does this also apply to cancelled books.

Thanks
Pam N

pam
3 months, 10 days ago
2 comments

Recent comments:[write a comment]
(3 months, 8 days ago)Thank you for the information. Have a great day. Pam N.
pam
(3 months, 9 days ago)Yes, in both cases. If you cancel a book it's best to check with the member first that they haven't sent it. If a book doesn't arrive you can mark it as lost after a certain period of time, I think it's 6 weeks for mooches within your country and 4 months for international mooches.
kathers
Book received is different from book requested

Hello! I've requested a book (Mankell novel) and the other user marked it as sent but when I received it (some weeks later) what I got is a completely different book (SOS Tata!!!). I've wrote to the sender informing of the mistake but didn't receive a reply in one week (while before she was very quick in replying). I've seen that after my message her account is now marked as "on vacation". I cannot mark the book as received because it's not the book I asked for. How do I behave in this case? Thanks.

CristyMi
5 months, 10 days ago
3 comments

Recent comments:[write a comment]
(4 months, 8 days ago)Development of the case. I was finally contacted by the user. She explained that being in a hurry she sent the wrong book. To solve the problem I agreed that she would send the correct book (Mankell) and I would request from her list the wrong book that she had already sent (SOS Tata). We did so but after one month I didn't receive the book of Mankell, however she solicitated me to mark as received the other book. This morning she marked in Bookmooch that the book of Mankell has been lost during the postal trip... I have received other books from other users in this period and had no postal problems... How can she know that the book has been lost? It's a possibility (rare, I have to say) but I have to admit that any suspicion is reasonable... At least this book of Mankell is really unlucky!!! Currently I marked as received the other book but with a negative feedback and offered the book in my inventory.
CristyMi
(5 months, 9 days ago)If she responded quickly before, and her account is now marked "vacation", just give her a bit of time? Maybe she simply put the wrong book in your parcel and is now away from home, and everything will clear up on her return. If things don't resolve: I would mark as not received, and offer the other book (the one you didn't want) in your own inventory.
nonameblue
(5 months, 9 days ago)Don't mark it received, like you said. After six weeks (for a domestic mooch), if she still has not contacted you about the book, I would mark it lost. As for her being on vacation, someone did cancel an order from her last week and it had been more than 7 days since the order. If they picked "the owner did not respond" as the reason, then her account was automatically put on vacation. She will still get emails from bookmooch while on vacation.
Sarah
No books available?

Hi

We loaded books yesterday and have received moochers. I am confused and think I might be doing something wrong because there are no available books that we actually want. And I can't seem to find a list of available books?I am wondering if it's cheaper for me to drop my books at the used books store and attend their half price sale 1 x a month? Or am I doing something wrong? Is there a list of available books? Why would I list books in save for later?

Thank you?

Robin
4 months, 19 days ago
5 comments

Recent comments:[write a comment]
(4 months, 18 days ago)http://bookmooch.com/m/language/English That page is a list of all available English books.
Sarah
(4 months, 19 days ago)Did you look at recent or browse by location ( both found through the browse button)? There is also recommendations, although as you haven't been on that long the site won't have a lot of data to draw on so I wouldn't expect the suggestions to be very good.
kathers
(4 months, 19 days ago)Ok...I am sorry I have used browse and have found books that are not available. I haven't found a list of what is available? So we know what we like and can search that...can we get ideas by seeing what's available?
Robin
(4 months, 19 days ago)Thank you sounds like I haven't found browse. I will look again!
Robin
(4 months, 19 days ago)If you click on the browse tab at the top of the page that will take you to a page with a few different ways to browse the books available. With the recently added books you can limit it to ones in your county by using the search recent books tab. I see you added books to your wishlist but I don't know which way you added them, so just in case, you can also search for books using the search box at the top of the page as well as the one on the browse page. You can use save for later for books that you don't want on your wishlist but want to keep a note of, different members will use it in different ways.
kathers
Multiple moochers/mooch possibilities

I joined BookMooch a few months ago and have sent out a number of books but not mooched any yet. Recently I looked up a book to add to my Save-for-Later list and saw that several copies are available. When I put this book on my Wishlist, do I decide from whom I want to mooch? If I don't indicate a preference, how is the request directed? Similarly, for one book that I listed in my Inventory I saw that there were several possible moochers. Can I decide to whom I want to send that book? If I don't indicate a preference, how is the information directed to the different moochers? (I have been on PBS for some time and am accustomed to their "centrally-controlled" system, so I'm not sure how to proceed on BM.) Thanks for any info.

Miriam
4 months, 21 days ago
3 comments

Recent comments:[write a comment]
(4 months, 19 days ago)But I seem to remember listing a book in my inventory and seeing a list of "wishers" and the possibility to reserve for someone. I didn't pay any attention to it because I didn't know what it meant, and it didn't matter because the book was mooched almost immediately, but it seems to me that is a place where a sender has a choice.
Miriam
(4 months, 19 days ago)Once you click on the "mooch" button you can review and choose who to mooch the book from. For moochers, anyone can mooch a book in your inventory (if you are set to your country, only those in your country). You can't really choose who to send to. You have to have a very good reason to reject a mooch from someone who has mooched from you.
Cara
(4 months, 21 days ago)When multiple copies of a book are available you are able to chose who to mooch the book from. A list is shown showing the copies available to you and any condition notes the owner may have put along with the members name (which links to their page), last time they visited the site etc
donna
Vacation status

I seem to understand that when you put your account on "Vacation", your inventory is not displayed but your wishlist is still active, which I find very confusing. I understand that people might not always be able to send books because of financial or other constraints. But when I am actually "on vacation", I may not look at e-mail at all for a week or two, so would be unable to respond to offers of books on my Wishlist, which I understand could get me into trouble with site administrators. (You can see I don't have a smartphone.) I'm not sure if putting something in my Status message about being inaccessible would help in this situation. Does BookMooch need two options, one for not sending books and one for not being available at all?

Miriam
4 months, 21 days ago
3 comments

Recent comments:[write a comment]
(4 months, 19 days ago)You are not going to get in trouble for not responding to an offered wishlist book. The emails are only reminders and are not reserving the book for you at all. No one is keeping track of how many emails you get vs how many books you mooch. If I get an email for a popular book, it is usually gone by the time I read it and log on to the site.
Sarah
(4 months, 19 days ago)That's very nice, but net-net it's annoying to post a book for which LibraryThing indicates that there are a number of wishers on BM, and then to wait and wait and not get any response. I understand that three or four years ago there was a great effort made to identify and "vacation" members who had not logged in in a long time and were not responding to mooch requests, but their wishlists apparently remained active. I learn now that it's possible, when you post a book, to look at the individual requestors and decide to whom you want to send the book. Most of the books I have actually sent have been to immediate takers, but I see now that one has to be more proactive if one has a chance.
Miriam
(4 months, 21 days ago)The thinking is that an offer of a wishlisted book may tempt someone back to the site. If you are unable to respond to an email informing you of a books availability you are not penalised in any way.
donna
OLDER -