Swiss born Hugues Martin has worked for the worlds most prestigious hotels, so when he purchases a small, run down place in New York, everyone thinks he must e crazy! He alone sees it for the rough diamond it is, transforming it into a beautiful boutique hotel of impeccable elegance, run with precision and attention to detail he learnt through his hotelier training in Europe. The Hotel Vendome soon becomes renowned for its unparalleled service, and is the ideal New York refuge for the rich and famous, as well as a perfect home for Hugues beautiful wife and their daughter, but when his wife tires of hIs obsession for the hotel, she walks out on home for a notorious rock star, leaving Hugues a single parent to four year old Heloise.