Chris Daffy : Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
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Author:
Chris Daffy
Title:
Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
Moochable copies:
No copies available
Amazon suggests:
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Leading Change, With a New Preface by the Author
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Topics:
Balanced Scorecard
Budgeting & Finance
Business Process Reengineering
Business, Finance & Law
Call Centre Management
Change Management
Customer Services
Distribution
Human Resources
Information Management
Knowledge Management
Management
Management Accounting
Management Science
Management Skills
Office Management
Operational Research
Organisational Theory & Behaviour
Production & Quality Control
Project Management
Purchasing & Supply
Quality Assurance & Total Quality Management
Real Estate, Property & Plant
Research & Development
Sales & Marketing
Sales & Marketing Management
Six Sigma
Strategy
>
Published in:
English
Binding:
Paperback
Pages:
240
Date:
1999-03
ISBN:
1860761135
Publisher:
Oak Tree Press
Weight:
1.1 pounds
Size:
6.06 x 9.13 x 1.1 inches
Edition:
2nd Revised edition
Previous givers:
1
Kavit (United Kingdom)
Previous moochers:
1
Sandy (United Kingdom)
URL:
http://bookmooch.com/1860761135
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