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Robert L. Genua : Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset
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Author: Robert L. Genua
Title: Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset
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Published in: English
Binding: Paperback
Pages: 192
Date: 1992-10-20
ISBN: 0814478034
Publisher: AMACOM
Weight: 0.55 pounds
Size: 6.01 x 9.06 x 0.66 inches
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Description: Product Description
"Foot-in-the-mouth" syndrome may sound like a joke, but the result can be disastrous in the workplace. "Managing Your Mouth" helps business people master the many aspects of one-to-one communication. The guide starts readers off with an in-depth personal assessment and then explains how they can: use verbal skills to move up the corporate ladder; say the right thing at the right time; judge personality and its influence on behaviour; and evaluate the role of non-verbal cues and meanings. The author's advice will help readers handle the most trying communication scenarios, including: controversy, bad news, networking, gossip, company secrets, proprietary information, meetings and interviews.
URL: http://bookmooch.com/0814478034
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