This is a surprisingly useful book. It is a quick read (about an hour or two); the basic format is a question, answer, and illustrative anecdote. I was pleased with the stories presented in the book and picked up a number of pointers. While the book starts out a bit on the obvious side (Q: When should you call a meeting? A: When a meeting is the best way to achieve your objective.), it moves into some though provoking issues such as dealing with interruptions, staggering attendance for optimum use of peoples' time, how to deal with those who want to go into depth on everything, etc. While some of the material on audio/visual material is amusingly out of date, the principles behind them are sound. The corporate world would be better off if everyone read and applied the principles found in this book.