Building communities is vital today, whether it's to support a software project, an online site, or a company. With The Art of Community, you'll discover how online communities can provide you with a reliable support network, a valuable source of new ideas, and a powerful marketing tool -- important commodities at any time, but especially when money is tight.
You'll learn about the broad range of talents required to recruit members, motivate and manage them, and make them happy to be part of your community. The book takes you through each stage of community building, from acquiring the right software tools to learning conflict resolution skills, and teaches you how to:
- Establish sustainable processes for management
- Acquire useful tools and infrastructure
- Build buzz around your project
- Measure aspects of community success
- Handle conflict management
- Manage live events
- Make your community scalable
In this book, author Jono Bacon offers a collection of experiences, observations, and thoughts from his decade-long involvement in building and managing communities for open source software. Currently, he's the Community Manager for Ubuntu, arguably the largest community in the open source software arena. His relationships with other community managers, along with his own experience, provide a rich and deep well of expertise for The Art of Community.