John cannot help you with your tech support questions.|
BookMooch is really big: it has over 130,000 members, and 3,000 books are traded every day.
That unfortunately means that John can't work on BookMooch and also personally help people.
However, your tech support question will be answered if you send it to one of our volunteer administrators.
|One of the tech support volunteers can help me|
|I need to email John directly because only he can help me.|